Suspension Service

PROFESSIONAL SERVICE FOR YOUR SUSPENSION COMPONENTS

With over 40 years of experience and thousands of serviced suspension components, we are your competent partner for fork, shock, and dropper post service.

40+
Years of Experience
100k+
Serviced Components
Our Process

PRECISION IN EVERY DETAIL

Every suspension element goes through our fully digitized service process - from online registration to final documentation. With state-of-the-art technology, digital process control, and years of experience, we guarantee the highest quality and transparency.

01

Intake

Careful inspection for transport damage and digital registration in our system. Precise scheduling with estimated service date. Transparent status tracking throughout the entire process.

02

Diagnosis

Comprehensive functionality testing of all components by our experts. Detailed technical diagnosis of potential problems. Individual coordination of service work based on analysis.

03

Disassembly

Professional disassembly and environmentally friendly disposal of oils. Thorough cleaning of all components with eco-friendly cleaning agents. Replacement of all seals.

04

Service

Repair or replacement of defective parts. Professional setup and tuning according to customer requirements. Refilling with high-quality oils and assembly with new seals.

05

Final Check

Final functionality testing of all services. Thorough final cleaning of the product. Detailed documentation of all work performed.

06

Shipping

Professional packaging for secure transport. Overnight shipping with tracking number. Fast and reliable return delivery to our customers.

Why Suspension Center

OUR STRENGTHS

40

Years of Experience

Since 1984, we have been setting standards in suspension service. Our team has decades of experience. This expertise enables us to solve even the most complex suspension problems.

Swiss Precision

State-of-the-art tools and standardized processes guarantee the highest quality for every service. Our workshop is equipped with the latest technologies to perform precise measurements and adjustments.

Family Business

As a second-generation family business, personal consultation is our top priority. We take time for each customer and their individual needs.

Direct Contact

Transparent communication and direct exchange with our technicians for optimal results. You have a dedicated contact person throughout the entire service process who keeps you informed.

Extensive Parts Inventory

Our spare parts inventory dates back to the early 90s and allows us to professionally maintain even the oldest suspension components. Through this unique collection, we can repair suspensions for which parts are hardly available anymore. Thanks to our large inventory, we can perform most repairs without long waiting times.

Environmentally Conscious Work

Sustainability is not just a buzzword for us, but a lived practice. We recycle cardboard for shipping, use environmentally friendly materials in our workshop, and dispose of all waste properly. Through this conscious way of working, we actively contribute to environmental protection.

Authorized Service Partner

ALL BRANDS FROM ONE SOURCE

We are certified service partners of all leading manufacturers and use manufacturer-specific original spare parts.

Cannondale
X-Fusion
Specialized
Fox
DT Swiss
Scott
DVO
RockShox
Marzocchi
Manitou

Haven't found the brand you're looking for? Contact us - We'll help you further.